Nick and Linda Winn-Williams - Merseyside, Thirsk North Yorkshire
Nick and Linda Winn-Williams - Merseyside
We knew exactly which make & model caravan we wanted & narrowed it down to a choice of 4 throughout the North, as we are from Merseyside. We phoned Beechwood & spoke to Neil who listened to our needs and responded positively to each issue. Price & trade in negotiations were straight forward and we agreed to travel over to view the van in question, having paid a returnable "hold" deposit. It was up to our expectations & Neil confirmed our phone discussions as the basis for a deal. We agreed to buy the van, deciding to look no further as a better deal elsewhere was unlikely. Besides which we liked all the members of their team that we met. We collected our caravan a week or so later on 19th.October '15, and dealt primarily with Edward who could not have been more helpful & thorough with the "handover". Nothing in our agreement with Neil had been overlooked. Every aspect was demonstrated and the van had even been connected to water & electric to prove the utilities all worked. The van was immaculate having been cleaned inside & out by Sharon & Adrian and was well presented. We are both in our late sixties & we can honestly state that never in our experiences of purchasing any major item has it been made so easy and pleasant. The whole team are a credit to the management.