Reviews
Katrina Woodmansey - York
Outstanding customer service. Unfortunately we had to make the decision to sell our caravan. .I sent photos via WhatsApp so easy to deal with and the van information. Beechwood Leisure made it so easy for us no questions and making it hard .they paid a deposit to me in minutes sent a invoice arranged a collection date a nice guy called Andy came again no messing about the balance was in my bank before it was hitched up . We got a follow-up call to say thank you I can't recommend Birchwood enough we will recommend to everyone ☆☆☆☆☆
Frank & Nan - Scotland
Just a few lines to thank the team at Beechwood leisure We purchased our caravan towards the end of May 2021, from the minute we contacted Matthew we were reassured and made to feel at ease, after all buying a caravan is a big expenditure nowadays, as we live in Scotland he suggested that he would send a video of the caravan rather than us travelling all the way to Thirsk, this proved invaluable and allowed us to make a commitment from the comfort of the armchair All through the process we were kept informed and never at anytime felt pressurised It was refreshing to find a company and staff that still have the values of a small family business and who know the benefits of looking after their customers, keep up the good work We also had to engage the additional service of delivery to Scotland because the company who were fitting our tow bar didn't know if they would have the electrics complete in time, the caravan was delivered by Liam who was very pleasant and courteous and I'm sure dispute his youth will be an asset to Beechwood leisure in the future Also a big thank you to Mel in the office who sorted out our awning, thank you Overall I would rate the service as 5 star. To Mathew, Mel, Liam and all the team at Beechwood leisure a BIG THANK YOU for making our experience a pleasant one, we will definitely return in the future, our caravan is even better than we could have wished for Frank and Nan
Clive Ward & Sheila Butler - Morley, Leeds
We bought a Bailey Olympus 2 berth, this is our first time caravanning. Matthew helped us through the process of deciding what we needed to buy, he was extremely helpful right to picking up and did not put us under pressure. We are on our first holiday in the Cotswolds. We highly recommend Beechwood Leisure to anyone as we will certainly be back.
Melanie & Stuart Liptrott - Brighouse
We recently part exchanged our motorhome for a lovely Burstner Ixeo 724. What a great pleasure it was to deal with this family run firm. The staff are so friendly and a big thankyou to Ed and Matthew for ironing out the couple of small issues we had so quickly. Would highly recommend Beechwood leisure to anyone wanting a professional but caring company to deal with. Once again a massive thankyou to you all.
Mr Liivet - Ripon
Brand new to caravanning but Matthew was great in not pushing us into a bad choice. Van ready when needed and starter kit most welcome. He even recommended a good tow bar fitter who did us proud. Highly recommended to anyone looking for a used caravan.
Ilsa Mitchell - Skelton
A big thank you to Mathew and the Beechwood team when purchasing my Bailey Rimini caravan it was a great experience from start to finish - 5 Stars!
Tony Holmes - Bradford
By far the best caravan dealer I have experienced. We have bought privately before but decided to buy from a dealer this time. We visited various other dealers and were shocked at the lack of effort in presenting, preparing and general condition of the caravans in our price range. It became apparent that most places we visited put very little effort into preparing their caravans for sale. Beechwood were so different. The caravan we viewed was excellent. We were welcomed and everything was explained without any 'pressure sales' techniques and we were left to view it.
Mr & Mrs Welford - Chester-Le-Street
Bought our Elddis Affinity 554 from beechwood leisure, after a small hiccup they couldn't have been more accommodating, a big thank you to all the staff for all that they did, very pleased with the caravan would definitely return in the future. Thanks Alan Lynne and Maisie
Mr & Mrs Weddell - East Sussex
This is a massive thank you for everything you did when we recently purchased our Lunar caravan.
After travelling over 5 hours, on arrival you made us feel very welcome everyone was so friendly answering our many questions.
Following our initial enquiry, Matthew was so efficient in getting back in contact straight away, putting us totally at ease, we felt really reassured that we had made the right choice. After several phone calls our questions were promptly answered.
Andrew Gee - Kirbymoorside
We have recently bought our second caravan from Beechwood Leisure. We wouldn't buy from anywhere else. On both occasions the service we received has been excellent. We were given plenty of time to look round and there is absolutely no pressure to buy. They want you to be totally happy with your purchase. The caravan was immaculately presented on pick up and everything explained clearly. Thanks Ed!
Tony Boddy - Ripon
Just taken delivery of our Pegasus Modena, the second van we've bought from Beechwood Leisure. Again, we were most impressed with their customer care, friendliness and the attitude that nothing is too much trouble. We will certainly recommend them to anyone who is looking to buy a caravan from a firm with a first class belief in giving customer satisfaction.
Tristan Underwood - Leeds
We bought our first caravan from Edward, we were a bit cautious as it was our first van & had zero knowledge about caravans. In hind sight we had no reason to be cautious, all the staff were very patient, knowledgable & nothing was too much trouble for any of them. We will definitely buy our next caravan from Beechwood Leisure, we have absolutely no reason to buy elsewhere. Fantastic service, aftercare is second to none & I can’t speak highly enough of Beechwood & all the staff
Mr & Mrs Child - Driffield
We have just bought our second caravan from Beechwood Leisure and as before the caravan was up to our expectations. Immaculately presented and a efficient hand over by Edward.
It is worth the distance to travel to view top quality caravans presented as you would expect and a wide range to suit anyone who wants value for money from a down to earth company. All the staff are friendly and seem to value you as a past or future customer.
We highly recommend a visit .
Stuart and Sally.
Mr & Mrs Mason - Stockton-On-Tees
Do not buy a caravan from anywhere else until you have been to Beechwood, in our opinion they are 5*. They have a great selection of vans at good prices. They have a great selection of vans at good prices. They are friendly honest and fair. If you find any small repair jobs on a second hand van you have bought from them, they will sort it out for you no problem at all. Great honest, friendly company. You won't be disappointed with prices and service. Recommend 100%. Thanks to you all at Beechwood. From Carol and Rob Mason.
Mr & Mrs Fawcett - Hartlepool
We bought our first caravan from Beechwood, the team are really helpful and professional, they left us to browse without any hassle, were very knowledgable when we started asking questions. They gave a thorough hand over when we picked it up knowing that we were moving from a folding camper to a caravan. We have had a couple of reasons to contact them since and their after sales customer service is great too. I would have no hesitation in recommending Beechwood Leisure to anyone looking to buy a caravan.
Mr & Mrs Dent - Kings Lynn
We have just bought an immaculate used Sterling from this company, after a 'minor' hitch which was soon sorted, we found this Company to be very genuine and a pleasure to do business with. We would not hesitate to buy another van from them. Nothing was too much trouble, we bought van while on holiday so had to transfer all our belongings into the new van took a little while, and we were offered coffee, water it was a hot hot day, and our dogs were given water.
Jason Bailey - York
Just bought our very first caravan from Edward at Beechwood. From the very first minute we arrived, Edward was there to help and talk us through everything we needed to know, without being to intrusive or overbearing.
Helped us with all the technical stuff to make sure our choice of caravan was the right one.
On collection we had a full demo on how everything worked, from hitching to running water!!
Top class company run by a top class family!! Thanks Edward.
Mr & Mrs Maycock - Worksop, Nottinghamshire
Thank you Sharon for your help and advice when we were looking for a caravan, thank you Chris in the office, thank you Edward for an excellent and fully informative demonstration and thank you Neil for delivering our caravan to site. Our experience of Beechwood Leisure has been exceptional. As first time caravan buyers we were astounded at the friendly, helpful and professional service you offer. We are absolutely delighted with our caravan and if we ever decide in the future to upgrade we wouldn’t consider dealing with anyone but yourselves.
Tom & Margaret Laurie - York
This is our second caravan from Beechwood and and as usual the customer service is second to none. Our first purchase was dealt with by Edward ,but he lost out to Neil on our recent purchase. But it doesn't matter who you deal with as they are all very good.
Mr Stephen Clarke - Houghton-Le-Spring
Just picked up our new van today off Beechwood Leisure - can't fault the service, absolutely brilliant. Edward and the team couldn't do enough , I'm a very particular customer and whenever I rang for an update they were always ready to answer any questions and queries. Highly recommended- will deffo return in the future
Andrew Hudson - Harrogate
Many thanks Ed and the team. Kind and helpful when they were only due to Purchase our van from us, we walked away that afternoon with a great deal on a newer van with exactly the layout we needed, Dealer service from a family business!
June & Stuart Davies - Newton Aycliffe
To anyone looking for a touring caravan I can honestly say Beechwood Leisure is an outstanding family run business. Nothing is too much bother, Edward was knowledgeable and friendly both times. Once when we went to look around and then when we went and picked up our van. We have been caravanners for a long time and never had service like this from any other dealers. Found a small problem on filling our van, went in and saw Chris, not a problem, all sorted. 10 out of 10 from Stuart and I. Beechwood no accolade would be too much. See you for a service or new van who knows with us.
Jane & Chris Freeman - Milton Keynes
We have just purchased a Bailey Cordoba from you, lovely condition and I can't praise your company enough. Your service, customer care and telephone manner has been absolutely impeccable. We would like to thank Mark, his son Edward, Chris (on the phone) and Andrew for delivering, everyone looked after us so well. We would also like to thank you for your comments on our old van, they were much appreciated. I would certainly contact you first should we need another ban in the future. Best wishes to you all, Jane & Chris Freeman.
Mr & Mrs Potter - Barlby
Picked up our first caravan yesterday and spent our first night in it last night. Swift Charisma in fantastic condition & spotless. Came with starter pack and awning so ready to go.. Staff could not have been more helpful which is a good thing as we are compete novices! The whole buying experience and much needed demonstration went without a hitch . I would highly recommend Beechwood to anyone. Steve & Angela
Ian & Linda Bridge - York
This is our very first caravan. We have been around quite a lot of caravan sales companies searching for the one to suit our needs. When we first came up to Beechwood Leisure we was greeted by Neil who was extremely professional and didn't give us any sales pressure chat. We viewed the one we originally came to see from their website and any questions we had, Neil had the answers. We decided that was the one for us. Mark completed all the relevant paperwork with us ensuring no stone un-turned.
Gillian Trotter
Great caravan buying experience with the team at Beechwood. They stored our new caravan until our new seasonal pitch was ready, and as we don't tow they picked up our old caravan and delivered the new one to our site at Seahouses, they definitely go the extra mile especially with the way the weather has been lately.
Mr & Mrs Blight, from Middlesbrough
We would like to say a very big thank you to Edward, Mark and the girls for their excellent service. This is our second caravan bought from Beechwood Leisure and we would highly recommend them. Thank you once again.
Mr Pattie, from Freuchie in Scotland
We purchased a caravan last Thursday and cannot compliment the company enough. 5 star service. What more can I say ?
Mr & Mrs Ingham - Cookridge
Recently purchased our caravan on 8/10/17. Excellent friendly service. All staff were very professional and informative. Thanks to Edward and Neil for making our purchase a very pleasant experience. Would definitely recommend.
Caroline & Chris Peer - Knaresborough
A massive thanks to Mark and the team at Beechwood Leisure. A massive thanks to Sharon & Tracy our van is spotless. Adrian did a belting job on the outside. Edward fantastic deal you did us and made it so easy. And last but not least, the guy who did our hand over demo. I'm so sorry I'm crap with names. You did us proud. Thank you so much. Caroline & Chris Peer & LEXIE ( the caravan)
Mr and Mrs Crow - Sunderland
Bought our caravan in April 16, the friendly service we received was the icing on the cake. Very excited with our caravan we bought and have loved all the holidays up to date. Had a few small problems with blown air heating which we found was frustrating but once it finally got sorted all was fine. Thank you Beechwood Leisure, I will recommend you to all I meet xx
Sarah Lee - Leeds
We have just picked up our second caravan, both bought from Beechwood Leisure and we would highly recommend them to anyone looking for a caravan. On both occasions we found the service and the staff to be friendly, knowledgeable and professional - always ensuring your caravan is in working order and you have everything you need and need to know. They have a huge selection of caravans for everyone, from your first caravan to the caravan of your dreams. We'd like to thank Beechwood Leisure for everything - see you when we want to upgrade ;o)
Michael and Linda Richardson
We had our new caravan delivered on the 23rd August and we are extremely pleased with the caravan and with the whole buying experience from Beechwood Leisure.The delivery was well planned and the delivery man was very helpful and courteous.The sales team were efficient and able to answer all our queries and their communication skills were very good. We would have no hesitation in recommending Beechwood Leisure to other discerning customers
Michael Norman - Harrogate
Just set up my new caravan and air awning supplied by Beechwood Leisure after picking it up earlier this afternoon. They made sure we had everything with it and we are spending our first night in our Bailey Unicorn Seville. They have been tremendous and we would recommend them to anyone. Well done Mark and Neil and thanks for the intructions before we left to go to our campsite.
Ian and Lisa Fenwick - Sunderland
We were recommended Beechwood Leisure by a local caravan site who said that their customer service was excellent. We found this to be true and after seeing a caravan we liked on the internet we went to view it and after only 5 minutes we made the decision to buy. Had we not trusted Beechwood Leisure I would have had many sleepless nights about this but we walked away confident that our purchase was in safe hands and having now collected our caravan we still feel the same. Good customer service goes a long way and i would highly recommend them to anyone thinking of purchasing a caravan.
Mr and Mrs Fraston - Stockton on Tees
Hi, we would just like to say thank you to all the team at Beechwood Leisure. We bought our Bailey Olympus 530 / 4 at the end of February and i must say we are thrilled to bits with with. As this was our first caravan we were kindly offered a starter pack, we opted for the Airdream porch awning which goes up a treat and is very spacious. I cannot thank Neil enough for his help and advise during the purchase. His in depth handover showing us how everything worked was invaluable. We can highly recommed Beechwood Leisure.
Mr and Mrs Smith from Bridlington
Hi everyone at beechwood caravans it's been quite a few years since I had a caravan so trying to find the right one was very difficult until I came across beechwood caravans there was no pressure sales or any body following you around plus plenty of choice which for me and the price also sold the caravan cheers beechwood look forward to the next caravan
Ms Gillian Walker from Louth
We want to thank you and congratulate you all at Beechwood Leisure for your 'First Class' customer service on helping us with our first ever caravan purchase. We know we had some, what to many, might seem silly questions, but your patience and advice coupled with clear precise explanations made the whole buying process effortless even exciting, all the while ensuring we had everything we needed to set course for....... North Yorkshire.
Mr and Mrs McGaahan from Leeds
Collected our caravan a couple of weeks ago from Beechwood & have to say Neil was a charming salesman and the deal was very good. We really felt nothing was too much trouble and this was on a fairly low priced van but couldn't have been any better if we had been buying a nearly new one we are sure. Had a weekend away in it and all seems good but wouldn't be concerned if we did have to contact them.
Mr and Mrs Hodgkinson from Morley, Leeds.
This is caravan number five from Beechwood Leisure and we can honestly say the customer service and after sales service is brilliant. Nothing is too much trouble for these guys.
Robin & Sue Thompson - Sutton-under-Whitestonecliffe, Thirsk
~~Thank you to Mark & the team for the friendly, professional service when purchasing our first caravan. We have had our first long weekend away & thanks to Edward's comprehensive induction all went well, no hiccups! The excellent service continued on after the sale too, we are happy to highly recommend Beechwood Leisure.
Steve & Colleen Taylor - Normanton
We have just bought our second caravan from Beechwood, Mark was so pleasant and helpful and gave us a fair price for our part exchange and arranged delivery of our caravan to York. It came just as it should have done, the delivery man was so helpful and very patient. An exceptional service from a Company who were an absolute pleasure to deal with in every respect. Thank you Mark and the team.
Martyn Dodds - Stockton-on-Tees
Hi, I would just like to message to say what fantastic service I have received from you. Neil has been brilliant and given exceptional customer service. This is the second caravan I have bought from you guys and wouldn't hesitate to recommend Beechwood to friends !
Craig and Hazel Lawson - Bedale
Just picked up our Elddis Avante with bunks. Fantastic and we have been looking for ages! Having visited many caravan show rooms with no luck, we found Beechwood on google and have not looked back. I would recommend a visit before you decide to buy elsewhere. A family run business, no hard sell, they just asked what sort of caravan we were looking for, approximately how much to spend and then pointed us in the right direction, no salesman following you around but on hand if you needed them, what a great experience! We found exactly what we were looking for and are very happy !
Edward Berresford - Northallerton - North Yorkshire
Hi, I would like to say Thank you to Edward and his team for exemplary service. This is the second van we have bought from them and we got a great deal trading the first one back in! Nothing is too much trouble and I would recommend Beechwood to anyone looking for a Caravan / Motorhome whether their first van or hundredth! Thanks again, Edward, Emma and Anya. Northallerton, North Yorkshire.
Valerie Bowman - Durham
Truly exceptional service from a Company who were an absolute pleasure to deal with in every respect. Bought our first motorhome from BWL, there was no sales pressure whatsover: but Ed and the team were also happy to spend as long as we needed to answer our (many) questions. There is a sense of good old fashioned values with BWL - I think they are a family business and they really seem to value their customers and care about you being happy with your purchase.
